Expert at Hand

Expert at Hand

SMB Flexible Retainer

Have a security expert available whenever you need guidance.

Gain confidence in your risk assessments, security engineering decisions, and compliance strategies, knowing you have support to make informed choices and avoid costly mistakes.


Expert at Hand


Security questions don’t always fit neatly into project scopes. Sometimes you need expert input on a specific decision, a second opinion on a vendor proposal, or guidance on an emerging issue.

This flexible engagement model provides access to security expertise when you need it, without the overhead of defining a formal project for every question.

How It Works

We agree on a retainer arrangement that reserves consultancy hours for your use each month. This typically includes:

  • Asynchronous advisory via email or written communication for day-to-day queries
  • Scheduled calls for discussions that benefit from real-time conversation

Requests are tracked and responses provided within agreed timeframes, giving you predictable access to expertise without project-by-project negotiations.

New to working with us? We recommend starting with a Baseline Security Assessment to establish your current posture. If you already have a recent external assessment, we can review that instead. This gives us shared context to make our advisory time more effective.

Scope

Strategic advice on security risk, compliance, architecture, and technical controls. Use it for:

  • Reviewing vendor security claims or proposals
  • Validating internal security decisions before committing resources
  • Answering specific technical or compliance questions
  • Providing input on security aspects of business decisions
  • Troubleshooting security issues as they arise

Out of scope: Project management, audits, completing third-party questionnaires, implementation, or ongoing operational support. These are better suited to dedicated project engagements.

Is This For You?

This service is designed for:

  • Organisations who need occasional security input but not a full-time resource
  • Companies between major security projects who want expert availability
  • Teams making security-related decisions who want validation before committing
  • Businesses who value having a trusted security advisor on call